Effective Date: 1 May 2025

Returns Policy

Eligibility for Returns:

1. Returns are accepted only for defective, damaged, or incorrect products.
2. The product must be unused, unopened, and in its original packaging.
3. Perishable items may not be eligible for returns due to food safety concerns.

Timeframe:

1. Returns must be requested within a specific period (4–7 days) from the date of delivery.

Return Process:

1. Customers must contact customer support with order details and proof of issue (photos may be required).
2. If approved, the company may offer a replacement, store credit, or refund.

Refund Method:

1. Refunds are typically processed via the original payment method or store credit.
2. Refund processing time may vary (5–10 business days).

Cancellation Policy

Order Cancellation:

1. Orders can be canceled before they are shipped.
2. Once an order is dispatched, it may not be canceled, but a return may be possible (if eligible).

Refund for Canceled Orders:

1. If canceled before shipping, a full refund will be issued.
2. If the order has already been processed, cancellation might not be possible.